Glossary

The rate at which customers discontinue their subscriptions or services.

The measure of meaningful interaction between the public and government services online, driven by intuitive user experience.

Adobe's managed hosting offering, which still requires significant technical oversight.

Detailed articles that focus on a specific sub-topic and link back to the main Pillar Content.

Feature allowing download of the website's code for ownership.

An optimization technique where code is broken into smaller bundles to prevent slow load times.

The study of a group of users who share a common characteristic to measure behavior patterns.

Template used to display individual items from a CMS Collection.

Attribute allowing a company to outperform rivals.

A study of key rivals to identify market opportunities.

Defining how a product is uniquely different from competition.

The processes and controls used to ensure all digital activities adhere to external laws and internal policies.

Controls ensuring adherence to laws and policies.

Potential for penalties resulting from failure to adhere to regulations.

A development methodology that builds websites using reusable, tested UI components, which drastically increases the agility and long-term cost-efficiency.

The process of maintaining a system's functional and security settings.