Glossary

A CMS architecture using Headless delivery while retaining some server-side capabilities.

Visual representation of where users click and hover.

A systematic inspection of UI against recognized usability principles.

The significant financial commitment required to maintain a proprietary DXP.

The large budget required for continuous patching and support of a complex platform.

A design that eliminates single points of failure, ensuring operational continuity.

The process where client-side JavaScript takes over server-rendered HTML to make it interactive.

Testable statement predicting the outcome of a test.

Framework managing technology resources and security.

The specific type of company that derives the most value from a product or service.

Strategy attracting customers via valuable content.

The structural design and organization of content on a digital platform, crucial for ensuring users can intuitively find essential services.

The practice of presenting complex data clearly to facilitate understanding.

A state where too much information leads to decision paralysis.

The measure of an institution's reputation and trustworthiness, built digitally through a secure platform.

Area used to define event triggers and animations.