Glossary

A comprehensive set of standards, reusable components, and documentation that ensures a consistent brand experience.

A human-centered, iterative process for creative problem-solving focusing on user needs.

A mandatory review to ensure compliance with standards like WCAG 2.1.

The rigorous control over the usage and compliance of digital files in an enterprise.

The centralized system within AEM used for storing and distributing media assets.

A centralized system used to securely store, organize, and retrieve media files, logos, and digital content.

The cumulative cost in time and money associated with maintaining an outdated, non-scalable digital platform.

A large integrated set of technologies for managing digital customer experiences.

Any hurdle or obstacle encountered by a user when attempting to access information or complete a service online.

An organization's level of advancement in using digital technology to drive strategy.

The capacity of a platform to recover and continue operating during stress or failure.

The online presence of a company's product across various digital channels.

Process of connecting disparate data systems.

The fundamental shift in how an organization uses digital technology to change its performance and culture.

The multi-stage process of identifying, cultivating, soliciting, and stewarding private funding sources.

The complex process of updating the main software framework of a Drupal site.